Below FAQ are some common concerns of our customers.
If you have other questions, please just send it to contact@jannatayn.com.
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General
The name "Jannatayn" itself, meaning "two gardens" from heaven, suggests a connection to the concept of paradise and a harmonious blend of scents. This name reflects the brand's intention to create fragrances that evoke a sense of luxury, beauty, and a heavenly experience
Our fragrances are crafted with care and precision in Qatar, using the finest ingredients sourced from around the world.
Jannatayn Perfumes, the House of Fragrances, has a unique approach to creating their perfumes. By combining the aromatic traditions of Arabs and Europe, our aim is to create a fusion of scents that blend the essence of both cultures.Products
Jannatayn Perfumes are likely to use a wide range of high-quality ingredients sourced from various regions and utilize precious materials such as oud, rose, saffron, and other traditional Middle Eastern ingredients known for their rich and luxurious aromas, additionally, incorporate floral, woody, and citrus notes commonly found in European perfumery to add depth and complexity to their fragrances.
You can reach our customer support team for personalized recommendations via email at contact@jannatayn.com , by phone at +974 5057 7652 , or through our contact form on the website.
Yes, all Jannatayn products are cruelty-free. We do not test on animals at any stage of our product development.
Orders & Shipping
You can place an order directly through our website. Simply browse our collection, add items to your cart, and proceed to checkout.
Orders are typically processed within 1-2 business days. Delivery times depend on your location and the shipping method selected at checkout.
Returns & Exchanges
We accept returns within 30 days of purchase for unused and unopened products. Please visit our Returns Policy page for more details.
To initiate a return or exchange, please contact our customer service team with your order details, and we will guide you through the process.
Ingredients & Sustainability
We use high-quality, ethically sourced ingredients in all our fragrances. Each product page includes a detailed list of ingredients.
Yes, all Jannatayn fragrances are vegan and free from animal-derived ingredients.
We are committed to sustainability and use eco-friendly packaging materials. Additionally, we are continuously working to reduce our environmental impact through responsible sourcing and manufacturing practices.
